Upon entering our office, our receptionist will welcome you as a member of our family. We will request that you complete our patient forms located in the New Patient Center. This paperwork provides us with your health history and information on your condition.
Next, you will have a consultation with James Mattern to discuss your health-related problems, concerns, and potential treatment options. This initial visit is designed for James Mattern to learn more about you, your condition, and expectations to determine how chiropractic care can meet your goals.
After your consultation, James Mattern will perform a complete chiropractic examination testing your reflexes and flexibility. Other standard neurological, orthopedic, postural, and physical tests will be performed as well. However, nothing will be done in our office without your consent.
Depending on your specific condition, we may take X-rays as well. X-rays help us develop the most effective treatment plan for you, and alert us of any serious spinal conditions. Most people are amazed once they see their X-rays up close. In some cases, they can even identify their misalignments and degeneration themselves.
Report of Findings
Once the information is collected and examinations are performed, Dr. Mattern will probably to do a low key "knee to knee" chat, explain his impression of your situation and address any of your concerns or questions. The most notable being:
- Can it be fixed?
- How long does it take?
- What's it cost?
After reviewing your health history, goals, and examining your spine, how you move, stand and possibly any X-rays, Dr. Mattern will discuss recommendations and notify you if your condition requires care with other providers. Above all we want to make sure you are in the right office. A medical emergency like severely elevated blood pressure, a suspicious lump or a red flag that may come up in your history and review may prompt Dr. Mattern to run your condition past your primary or other health care specialist before we start any care in this office.
At the conclusion of this initial appointment, you can choose to experience your first treatment. This may include spinal adjustments, physical therapy, and/or soft tissue massage. Treatment is interactive, so you can express concerns about the different styles of treatment anytime.
Prior to leaving, the doctor will suggest a wellness program to incorporate outside of treatment to speed up your recovery. If you are in pain when you first come into our office this may include: ice or heat application instructions, certain activities or positions to avoid, and at home exercises and/or stretches. Every person is unique, therefore everyone typically benefits. Ideally, as with all our patients we want you to achieve good spinal alignment, have a healthy diet, proper exercise, and maintain a positive mental state.